Coaching and Feedback
Critical Management Skills
The focus of this workshop, therefore, is to provide a clear understanding of the interpersonal and group management skills that are needed to become an effective manager. Through the exercise/interactive portions of the workshop, these skills will be practiced within each of these management activities:
Leadership @ Work
Leadership @ Work is designed to provide a foundation of one-on-one interpersonal skills, plus the enhanced skills that support team initiatives, quality improvement, and process improvement efforts. The program focuses on the leadership challenges everyone faces in today’s more fluid, less centrally controlled organizations.
The program uses large and small group discussions, case studies, practice, feedback, and planning activities to build participant’s skills and encourage the transfer of skills to the workplace.
Giving Positive Feedback
Today, more than ever managers and leaders are struggling with one of their most important, yet trickiest and most difficult management tasks: providing constructive and useful feedback to others.
Giving feedback is a task you perform again and again as a team leader, letting people know where they are an where to go next in terms of expectations and goals – yours, their own, and the organization’s.
In this workshop, you will learn how to give constructive feedback and provide guidance by supplying information in a useful manner either :
to support effective behavior, or
to guide someone back on the track toward successful performance.
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GAMES & EXPERIENTIAL LEARNING
Planet X is a powerful, dramatic, challenging, competitive and realistic sales and marketing experience. The business teams and the customers become very clear about which sales approaches work in the short and long term, what makes the customer stay with a relationship and what can be applied to their own sales and marketing teams back on Planet Earth.
Each team gathers and shares information, develops strategies and promotions, sells and services customers, and reacts to the dramatic changes sweeping the planet. The teams feel the effects of the entire business process and face both the rewards of long-term beneficial relationships and the penalties of short-term thinking. As the simulated years progress, only teams that have been able to build long term relationships with their customer base will have great success on Planet X.
The Journey Home is an interactive, team-based simulation that provides participants with an intensive, powerful, fun and relevant learning experience. It is Star Date 3000 AD, and a squadron of Starships is engaged in a race against time. Each Starship is a team, comprised of four to six players. Each team member has a unique and valuable role to play, bringing his or her own information and experience to the mission. The ultimate mission is to save Earth from enemy raiders and to find the technology to stop the spread of a deadly virus.
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